I'm brand new to AI. Claude is the first AI subscription I've ever paid for, and I've been using it for about 2 months.
I've owned and operated a full-service restaurant in the Czech Republic for 14 years, and we're opening a new concept in about a month. Over those years I collected piles of data (sales, recipes, costs, schedules, invoices) and never found the time to do everything I wanted to with it. So I fed it all to Claude, mostly for the admin side of running restaurants.
Now my operations systems are coming together and bookkeeping is a breeze. I set up tasks that query our POS and scheduling app to give me live labor reports. I'm even building a staff web app where they can see menus, allergens, recipe cards, builds, deliveries and more. That started with me asking a couple of "How can I..." questions, and Claude just started building an entire web app. It walked me through GitHub and Cloudflare hosting, things I otherwise would have had no idea about.
It took me a long time to set all this up, but it's now a real time saver and I can see the potential going forward.
My questions for you all:
How do you structure Projects? I set up separate ones by category: Operations, Staffing & Scheduling, Marketing, Sales Analyses, Inventory & Monthly P&L, Repair & Maintenance. I thought I was building a folder structure, but my *real* folder structure is on my computer (iCloud), and every Project has access to the same "Restaurants" folder anyway. Should I just have one Project called "The Restaurants," since that *is* the project? How do you do it?
Is a Team plan overkill for a small restaurant group? I'm hiring a new Executive Chef who's fairly tech-savvy, and ideally she could develop a recipe with Claude and have it land in the same folders and Projects I use. Our FOH managers would also use it occasionally. Has anyone set up Claude for a small team where only one or two people are heavy users? What plan did you go with?
How do you double-check Claude's math on things like P&L, labor percentages or food cost? Do you spot-check, or have you built in a verification step?
I'm not a developer, and Claude built my staff app. What happens when something breaks six months from now? How do non-coders maintain what Claude built for them?
At what point did you start turning repeated tasks into Skills or scheduled tasks instead of asking each time? Any you'd recommend for a restaurant or small business?
Lastly, I'm on macOS. Luckily I have Microsoft business email, which I hated immensely up until the second I saw Claude could read my emails and pull out PDFs. But it struggles with my Apple Reminders and Calendar. Should I switch to Outlook Calendar and Microsoft To Do? And what other Mac apps are useful to connect to Claude?
Thanks a lot for your time reading this and for your input.