r/applehelp • u/Kitchen_Beat_2502 • 3h ago
r/applehelp • u/e11i077 • 5h ago
Unsolved Blocked from iMessage for “spam”
I’m not in a sales job, I don’t text anyone but my family and coworkers. Never send unsolicited messages, I keep to myself. I woke up LAST Monday (8 days ago) unable to send iMessages. I tried switching it on and off in settings and was unable to activate. On my mac I kicked out and can’t sign in to messages either.
Called Apple and was told I was blocked for spam and to fill out the reactivation form. Filled form out and waited 24 hours.
Crickets.
Called again, asked to be escalated, told I need to update to iOS 27 then fill out the form again.
Another 24 hours, crickets.
Called and escalate again, and insist they elevate with engineers (this is Thursday) and I would have an answer Tuesday (today). The agent never called me back, and I called in myself and they said they are still “investigating”. I was told to not fill out the activation form again under any circumstances while we “wait for the engineers”.
Has anyone else been in this position? It’s been more than a week and it seems my entire Apple ID has been blacklisted. The most frustrating part is even though I did the iMessage deactivation (per an advisors instruction), if anyone with an iPhone tries to text me it will send AND SAY DELIVERED. There’s no indication to them I am unable to get messages, and since it delivers they can’t switch to RCS without deleting the thread. As soon as any tier 1 advisors get on the line with me they can’t hang up fast enough if I press them for more info, making me think I’m not getting the full story since I’ve gotten a different story from every senior advisor.
Location: USA.
r/applehelp • u/GoForBrandonLLC • 1h ago
iOS 2020 iPad Pro with AppleCare+, What are the chances of getting a newer replacement for free?
I have a 2020 iPad Pro 12.9-inch (4th generation), 1TB, Wi-Fi only, that I’ve owned since new and maintained AppleCare+ coverage on the entire time.
This used to be my daily driver, but over the past few years it’s gotten progressively worse to the point where it’s basically unusable. The battery doesn’t even last long enough to watch an entire movie, and the OS has become incredibly sluggish, with constant lag during basic tasks.
It’s never been repaired or replaced, and I’m planning to bring it into Apple to see what my options are.
Given that it’s now six years old, I’m curious whether Apple still stocks replacement units for this specific model and configuration, or if there’s a possibility they’d replace it with a newer-generation iPad Pro under AppleCare+.
Has anyone had a similar experience recently, particularly with an older iPad Pro? What model did Apple end up giving you?
Not expecting a free upgrade, just curious what the realistic possibilities are after keeping AppleCare+ active for six years.
r/applehelp • u/gibbonalert • 6h ago
iOS Even though I have storage I can’t update apps or take photos. What do I need to do, need to buy more storage?
galleryAs titles says. I have deleted photos and apps, but still I can’t update apps or take photos. I can’t even send photos by sms. I don’t know if that has something to do with it. It’s an old phone, iPhone SE. iOS 26.7.1
Translation of the text on the second picture: storage is full.
Do you think it will be solved if I buy more storage?
r/applehelp • u/SnooBeans974 • 11m ago
iOS Bottom speaker stopped working after iOS 27.2 update? 🥺 (Tried online fixes already!)
r/applehelp • u/bitchtrunk • 15m ago
iOS how to turn off ALL ai functionality on ios 27.01?
updated my phone yesterday, and no matter what i do i cannot figure how to turn off the apple intelligence stuff! any help is appreciated 🫶
r/applehelp • u/BrowsingOnMaBreak • 20m ago
Unsolved Is my lens damaged 🥲
galleryHi all, I have an iPhone 12 Pro and it was working fine as far as I was aware, until I went to take a picture on x2 zoom today and noticed this line in the bottom left corner.
It does not appear until I tip over from x1.9 to x2, and then remains in frame as I zoom out further, but does eventually disappear as I get closer to x3 zoom.
I took pictures in x2 on Thursday last week, so the camera was definitely fine then - I have not dropped it, or got it wet, or exposed it to high heat or anything since then, so, if this is damage to the lens, how could it have come about?
Anticipating it’ll just be one of those things I’ll never know the answer to, but thought it was worth asking. Also is the solution for me to take the phone to an Apple Store and ask about replacing the lens?
Thanks in advance for any help
r/applehelp • u/Sinon_Miraya • 37m ago
iCloud Add Safari to iCloud
I have an iPad where Safari is not synced via iCloud, while my other devices do have Safari synced; I would like to add this iPad to the mix. Can I simply do that, or will one set of data be overwritten by the other? I just need the data to be merged.
All devices are running iOS 26.
r/applehelp • u/National_Fishing7993 • 38m ago
iOS iMessage issue.
Anyone else running into this bug where stickers sent through IMessage are trying to render as photos on the
"photos" section on that thread? Took me forever to figure it out, but after days of thinking it was stuck iCloud downloads, I found out it's actually stickers sent making it act up.
r/applehelp • u/pnwgirliewhirlie • 6h ago
Unsolved Calendar Disappeared
galleryMy calendar on my iPhone has disappeared. I’ve always typed my events directly into my iPhone calendar, all of my birthdays, anniversaries, doctor appointments, etc. It’s usually under “Home”.
I’ve gone through the process of adding my iCloud account again, toggling on and off, restarting, all of my calendars are toggled on, making sure it’s “sync all events”, and I’m currently updating my phone (though it was only behind one update). Anyone else run into this issue? I need help!!!
r/applehelp • u/EquivalentPopular976 • 1h ago
iOS Lamy Safari Note+ and iPhone Duo
So 4 days after I got my iPhone Duo, I’m happy that it has no issue, at least with my own device. Now since I have a Lamy Safari Note+ pencil, I wanted to use it instead of buying an Apple Pencil USB, the problem is I can’t seem to pair it with my phone. Is there anyone who is in the same situation as mine? May i know your thoughts on this ?
r/applehelp • u/LiveFast3atAss • 1h ago
iOS Why can't I get that bar with the date, time, battery etc when i swipe down from the top of the screen. Now it just brings down the home screen (ipad)
r/applehelp • u/No-Sorbet-6196 • 1h ago
Unsolved Black spot with a white spot that changes position and disappears randomly on iPad
galleryIt's iPad pro M1 12.9 inches
r/applehelp • u/GlumMusician1013 • 5h ago
Unsolved is that an emergency or i can still use it
my iphone 15’s battery health is severely deteriorated can it work without damaging the internal parts if i use it for few more months before changing the battery?
r/applehelp • u/forsaken3400 • 1h ago
iOS Screen went mostly dark?
Has anybody encountered this? It’s a 2023 iPhone Pro Max
Notice the bottom is still bright. I have Apple Care+
Hoping that they cover this. I’m in a busy city though, and I can’t get an appointment until next week.
The phone was never dropped or water damaged and it’s in a case with a screen protector so I have no idea how it happened.
I have only used AppleCare once to replace my battery in April of this year.
r/applehelp • u/Odd-Macaroon2451 • 1h ago
Unsolved Does Apple still show someone’s focus status if they’ve blocked you? If I can still see when they have DND on, does that mean they haven’t blocked me?
Hi all, I’m wondering if anyone knows how Apple’s focus status works when someone blocks your number. If I can still see “ ___ has notifications silenced” in iMessage whenever they have DND on, does that mean they haven’t blocked me, or can their Focus status still show up even if I’m blocked? Has anyone tested this?
r/applehelp • u/thebornprince • 5h ago
Solved Writing Tools (Apple Intelligence) is working on Outlook after iOS 27.2 update
r/applehelp • u/should_not_register • 2h ago
Mac M1 MBP Screen delamination??
Hi Reddit, I have a strange delamination issue on my M1 MBP... Its over the notch, so its causing my webcam to look milky.
I took it to apple, and they said, 5 years old now, so not really a lot we can do, a new screen, maybe 1k...
Any suggestions on how I can either get it fixed cheaper, or maybe even ask apple to replace?
See pic here - https://imgur.com/a/5LPBuBP
r/applehelp • u/Chayrals • 2h ago
Unsolved New iPhone messages issues
I just upgraded from a 14 to a 17 but my messages are stuck in 2023 and it says that it’s done syncing. I’ve tried turning my iMessages on and off and such, maybe I’m doing some of it wrong but idk
r/applehelp • u/_N0t-A-B0t_ • 2h ago
Unsolved Anyone else having problems with music being removed from their playlist?
r/applehelp • u/CawfeePig • 2h ago
iOS Action Button to toggle shortcut isn't working on the first press
There are three actions I can't decide between for my action button, so I created a shortcuts folder with all three and set the action button to launch that folder.
It actually works perfectly when my phone is unlocked. I hold the action button, and the three options come down from the top of the screen in an animation that looks like the dynamic island.
However, if my phone is off, and I hold the action button, the dynamic island animation happens but just shows a picture of a folder. Then if I press and hold it again, the three options appear. This has nothing to do with permissions because it doesn't matter if my phone is still locked when I try a second time (if my sunglasses are on, my phone doesn't unlock).
Does anyone know what's going on here or how I can fix it?
r/applehelp • u/cinnaman1 • 6h ago
Mac MacOS processes continuously reading disk?
Hello,
a couple of weeks ago I noticed that a couple of MacOS processes were reading my disk all the time. At the time I noticed it, the computer had been booted for quite a while and the processes had read about 120-150GB each. I've since rebooted a couple of times and each time the processes continue reading my disk.
The processes are, mainly:
aned - User: root - currently read 5GB, about an hour or two after boot.
logd - User: root - 2,5GB.
mediaanalysisd - User: my username - 2GB
Sometimes these read the disk a lot as well:
TGOnDeviceInferenceProviderService, mds_stores, syspolicyd & corespotlighd.
Any thoughts on why these will be reading my disk over and over?
I asked Claude/ChatGPT and they say that the processes are benign and Google says the same, but still doesn't seem right that they're always reading. And it's almost all reading, no writing. Since the latest reboot aned has written 0 bytes, logd 95MB and mediaanalysisd 15MB.
I'm running Golden Gate 27.0.1 and the computer is a MacBook Air M1.
Thoughts appreciated.
r/applehelp • u/Massive_Meaning9244 • 2h ago