r/Thailand • u/busy-men • Dec 08 '25
Business Thai customs are the most corrupt goverment officials I have EVER seen.
Long story short. I imported a pallet by air from Europe. Shipping part went smoothly. I contacted a customs agent prior to shipping the goods, consulted on the paperwork front, checked the products to see if needed any type of license (TISI FDA), all clear. Shipment arrived, flawless paperwork, everything just perfect.
On the day customs broker went to clear the cargo customs officer started to delay delay and delay signing off on the cargo. My customs clearing agent arrived there at 10am and was there negociating the release until 10:30PM. By delaying customs officers were trying already to get paid to speed up the process. My customs clearing agent declined to pay any bribe. At 9pm customs officer told him the shipping costs of my cargo were too cheap. Demands about 10,000 baht because he says the shipping cost was too low. Only problem was he demanded the 10,000 baht for himself, not for Thai goverment.
Thai customs is just a front for racketeering enterprise. the customs officers do whatever the fuck they want.
The Thai import duties were not that bad, about the same as importing into Europe. The process was very easy but the main issue is the thugs from the customs department.
They will hold your cargo hostage and demand money to release it, even if the cargo is 100% legal and all paperwork in order.
At the end we paid 2k baht. Not sure I would do this again as it was too stressful.