Hey guys, I am using Linux Ubuntu 22.04 as dual booted and I didn’t really find useful or good customisation options or tricks
Would love to see how your desktop or over Ubuntu looks like and if I find it acc to my taste would love a tutorial on how to get it.

Laptop - Lenovo Thinkpad X13 Gen 1

I'm on Ubuntu 24.04.5 LTS

Currently when I click on Steam, App Store, and Brave, it shows up not at the pinned icon in the dashboard, but as a gray gear icon below my pinned applications. Why is this happening and what's the fix for it?

Hey, I need to set up a VM for 24.04 LTS to access my college's Citrix environment.

Citrix currently does not support 26.04 LTS and when I go into overview mode it tricks my Citrix session into thinking my super key is held down, and that will even follow me to other devices if I don't end the session so I need 24.04 but can't find the download. Everything I google looks like a pirate website so idk... If someone can please provide a safe link that would be much appreciated!!

Helloo, I recently upgraded my Ubuntu version and after this, my Huion tablet no longer recognizes clicks. I can no longer close out tabs, draw, or any action that involves putting pen to tablet. I've re-installed my drivers, but no dice.. tablet worked fine on the previous version, though. Should I just roll back my version?

Hi All

In my office we use internet from Hotspot via usb dongle connected to computer ,where only LAN connection is available to the computer

And when power outage conditions -we manually turns off hotspot and use Phones' internet to computer

So how i make a script to switch between wifi and hotspot -in the absence of presence of LAN

If there is no LAN connection from router -it should work wifi

When LAN connection is established from router -usb wifi should switch to as hotspot

Ubuntu 22.10 ik it but older version and no security updates ,as of now no ways to update it

Received Today

While we are assessing your application to the Graduate Customer Success Manager, submissions, tests and interviews so far, I’d like to introduce myself and share my vision of Customer Success at Canonical.

As the Director of our post-sales team, my vision is to cater to each customer's unique commercial and technical needs while aligning with Canonical's overarching business goals. The Customer Success team works to keep and grow our most significant asset: our customers, from small businesses to multinationals.

Our three North Star metrics allow us to align with our customers' goals. These include customer satisfaction, retention, and expansion rates. We aspire to make data-driven decisions to improve outcomes.

We emphasise personalised support, proactive account management, and strategic guidance to maximise the value of Canonical Open-Source products.

Customer success is ultimately about building solid and long-lasting relationships with customers. We ensure a CSM is equipped to engage with customers actively, understand their unique pain points, and work collaboratively to drive success. Regular communication is encouraged, with customers and our key Canonical stakeholders. There is nothing more important than customer feedback!

As part of the Account Management team, a CSM must ensure that everyone is working towards the common goal of driving customer success and delivering exceptional value to customers. We collaborate with sales, marketing, product development, and customer support teams on a daily basis.

Customer success is an ongoing journey of learning and improvement. The Customer Success team encourages a culture of innovation, where experimentation, feedback loops, and continuous iteration are embraced. We stay abreast of industry trends, customer needs, and competitor offerings to ensure our strategies remain relevant and impactful.

We have built a solid foundation for a successful Customer Success program, and we would love for you to be the next key player in customer stories!

I appreciate the time and effort you have put in. I will wait a few days for a number of candidates to reach this stage, then make a selection for those to progress to the next round of interviews.

Stephanie, Head of Customer Success