r/ASUS • • 17h ago

Discussion Uhhhh…. What’s this flashing?

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0 Upvotes

I’ve got a PG32UCDP monitor (fantastic) and when I put my new Valve Steam Frame VR headset on, I noticed that a bright flashing came from the monitor…

Anyone know what this is? Infrared? I get similarly flashed when my phone tries Face ID.

Edit: I checked my monitor settings and my proximity sensor is set to off. Idk why it’s still flashing.


r/ASUS • • 23h ago

Support ASUS service centers bankrupt? (EU?)

6 Upvotes

I'm trying to get my new ZenBook fixed under warranty. It has some issues with the screen. When I tried making a warranty repair claim on their site it just disappeared. Long story short, I called asus support and the technician I spoke to told me their service center just went bankrupt and they had a huge backlog of RMA's and no repair center to send them to. Has anyone heard anything about this? And is there even a point in sending in my laptop?

Also I'm based in Sweden so I have no idea if this is a regional or global thing, and sorry if I use the wrong flair..


r/ASUS • • 8h ago

Discussion Any experience with Version 1804

2 Upvotes

Hi I have asus tuf gaming b850 plus wifi mobo. Wondering if anyone had any problems with this Version 1804 bios update. Currently runnin release from July 16?? With no issues but thinking should I flash it? Cpu 9850x3d and corsair vengeance 6000mhz ddr5


r/ASUS • • 9h ago

Discussion Fix for "GameVisual may not be supported" and Panel Power Saver doing nothing after replacing an ASUS laptop screen

0 Upvotes
I replaced the screen of my ASUS TUF Dash F15 (FX517ZM) with an InfoVision M156NWF9 R4 panel (15.6" FHD 144 Hz, EDID ID IVO0621) and Armoury Crate stopped recognizing it. GameVisual showed "may not be supported", and Panel Power Saver (Devices > System Settings) could be selected but did nothing: the refresh rate never dropped to 60 Hz on battery.

**Why it happens**

ASUS identifies the panel by its EDID (manufacturer + product code). Mine was not in ASUS's lists, so:

1. ASUS Smart Display Control ignored it. It only switches Hz for panels listed in C:\ProgramData\ASUS\ASUS Smart Display Control\FRQ_Config.txt.

2. GameVisual looked for a colour profile named FX517ZM_8086_CF260621.icm, which did not exist. The log (Armoury Crate Diagnosis > AppLog) said "ICM Exist: 0 ... ICM File need re-download".

**How I fixed it**

1. Panel Power Saver: I added this line at the end of FRQ_Config.txt (open it with Notepad as administrator, format is manufacturer,product,maxHz,minHz):

CF26,0621,144,60

2. GameVisual: I copied an existing profile from C:\ProgramData\ASUS\GameVisual (for example FX517ZM_8086_E5090A07.icm) and named the copy FX517ZM_8086_CF260621.icm (and FX517ZM_10DE_CF260621.icm). I put the copies in C:\ProgramData\ASUS\GameVisual, its Backup subfolder, and C:\Windows\System32\spool\drivers\color\AsusICM.

3. Restart. Now GameVisual opens and the refresh rate switches between 144 Hz (charger) and 60 Hz (battery).

For another panel, CF26 and 0621 will be different. You can read them from the EDID, or let the script do it.

**Script that does all of this**

I wrapped it in a PowerShell script that reads your panel's EDID, adds it to the list and creates the profile, with a backup and an undo option. It has a dry-run mode that only shows what it would do:

https://github.com/DiegoCando1/Asus-auto-refresh-game-visual-panel-fix

Caveats: tested on one laptop only.

r/ASUS • • 11h ago

Support Laptop not turning on

2 Upvotes

Basically the laptop won't turn on when I press the power button once , although I managed to turn it on by pressing it for around 50-60 seconds although I have to try three times and the first two times it just blinks white on the indicator and promptly stops after I lift my hand from the power button...I use a asus tuf A15 FA566NCR


r/ASUS • • 13h ago

Support Asus Zenbook motherboard replacement

2 Upvotes

Hi!

My Asus Zenbook needs a new motherboard, apparently the tech guy said there was some corrosion found on it from a spill or something (very plausible) laptop is 2 years old.

He has quoted me AUD$700 for a replacement.

Is that fair or a bit steep? I know a lot about a lot of things, computers is not one of them. Any info you could give me would be great.

Im not a gamer, im a writer, mum etc so it doesnt need a whole lot of power etc.

Or do i just buy a new laptop??

Thanks xxx