I just got off a 7 day cruise on NCL aqua. This was my 5th cruise and 4th cruise line so I thought it would be helpful for others to share how my experience compared between my different cruises. This is of course super subjective, YMMV etc.
For context, I always cruise with my two kids. We always book standard oceanview room and never do specialty dining.
We have cruised twice on carnival (magic and horizon), 1x on Royal Caribbean freedom OTS and 1 time on MSC seascape. This was our first cruise on NCL and consensus is that NCL is our new favorite. Staff was amazing and my fellow cruisers were a mix of fun but not too rowdy (and they did not leave their messes everywhere on the ship - unlike on carnival)
Here are some areas of comparison:
Cabin:
best: NCL. The cabin on NCL aqua felt huge in comparison to the others. There was lots of storage, the bathroom was big (in comparison) and aesthetically pleasing. We were impressed.
Worst: Freedom OTS. It was the smallest and it looked very outdated.
Buffet
Best: MSC : the buffet was huge and there was so much selection. The food was mostly excellent.
Worst: NCL the buffet was tiny. It was very crowded. Selection was very limited. Very limited vegetarian offerings, good luck/bring snacks if you’re vegan. It’s a good thing there were many other places to eat on the Aqua.
MDR
Best: NCL aqua the food was consistently good or better, the venue is beautiful, service was very good. The staff were also very knowledgeable and attentive with food allergies. Dining times are flexible and we never had to wait for a table.
Worst: MSC the food was bad and often was not hot by the time we were served, they are very strict with the assigned dining times, the MDR is very cramped. The people working there did not seem happy at all.
Kids Club
Best: carnival: it’s got the longest opening hours, very organized activities that you can see in the app. They take your kids for dinner if you have other plans. (My child once ditched me to have dinner with his kids club friends- it was not my idea!) My kids loved it.
Worst: NCL but only because the hours were very limited in comparison to the other cruise lines. My kids loved it anyway.
Embarkation and disembarkation
Best: NCL the port arrival was so easy. There were no lines and we breezed right into the ship. Disembarkation was equally fast and smooth.
Worst: MSC even though we arrived at our assigned time, we had to wait in a waiting area for more than 30 minutes. No one told us why or how long the wait was. Then another snafu with disembarkation where we waited in line without moving for 45 minutes without being provided any updates or information.
Daytime organized activities
Best: carnival. No surprise there. It is definitely the most fun cruise line, always something interesting going on. Honourable mention to Royal, it is also a fun cruise line
Worst: MSC: entertainment was very limited and a couple of times events were cancelled without notice. It was frustrating.
Sports
Best: NCL the aqua has a glow court that you can reserve for your family to play various games including soccer and basketball. On carnival my kids can never play because the courts are always taken over by older kids or adults. Also NCL has some ping pong tables, a small pickleball court, shuffle board, table soccer and fuss ball. There is mini golf, which costs extra but is actually very well done so I didn’t really mind paying the $5 per person. We spent a lot of time in this area.
Worst: MSC the facilities were very limited, there was no mini golf at all
Pools and Hot tubs
Best MSC the pools were big and there is a covered pool for when there is inclement weather. Lots of hot tubs. Honourable mention to NCL for the number of pools.
Worst carnival magic the pools were comically small and crowded.
App
Best Carnival. For real, there is so much information and functionality compared to other cruise lines. You can make dinner reservations for the MDR, see what your kid is up to in kids club, see what’s on at any given time.
Worst NCL the app has next to no functionality. It holds a copy of the daily planner and a generic listing of places to eat, along with general information about the cruise. So much wasted potential here.
Overall, while NCL really stands out for us, our next cruise is on carnival (which we also love) and we will definitely explore more NCL and Royal cruises in the future.
Every cruise line has pros and cons but MSC is the only line that we are not too keen to go back on (even though it was the cheapest of all our cruises).
Ask away if you have any questions!