I’m experiencing a persistent issue where Siri refuses to initiate music playback from my iTunes Match library on HomePods configured as the default audio output for an Apple TV. Instead, Siri responds: “Sorry, there was a problem with Apple Music.”
I have an active iTunes Match subscription, but NOT an Apple Music subscription. My music library works perfectly fine otherwise.
The issue is reproducible across two completely different setups:
- Master bedroom: 1st-gen HomePod (single) + Apple TV 4K (1st gen)
- Living room: Two 2nd-gen HomePods (stereo pair) + Apple TV 4K (3rd gen)
Both setups exhibit the exact same problem, which persists on HomePod/tvOS 27.2.
What I’ve established
- Siri plays music from my iTunes Match library perfectly on other, standalone HomePods.
- If I temporarily change the Apple TV’s default audio output to TV Speakers, Siri immediately works on the previously affected HomePods.
- Reassigning the HomePods as default speakers causes the problem to return.
- Playing music directly through the Apple TV’s Music app works.
- AirPlaying music from my iPhone to the affected HomePods works.
- Siri can pause, skip, and otherwise control music that’s already playing.
- Siri cannot initiate playback, whether invoked directly on the HomePod or from my iPhone with the HomePod specified as the destination.
Troubleshooting I’ve already tried without success
- Restarting Apple TVs and HomePods.
- Confirming Apple Accounts and iTunes Match access.
- Changing HomePod Primary User between HomePod Account and my personal profile.
- Disabling Recognize My Voice.
- Enabling Apple Music’s “Use in Home” setting.
- Signing out and back into the Apple TV’s Store account.
- Explicitly telling Siri to play from Apple Music and requesting specific songs/artists.
The common denominator appears to be using HomePods as Apple TV default speakers, regardless of hardware generation or stereo pairing.
I’ve found a few older Reddit and MacRumors threads describing similar behavior, including reports from other iTunes Match subscribers, but haven’t found a reliable solution.
Has anyone with iTunes Match (without an Apple Music subscription) encountered this and actually resolved it? I’m particularly interested in whether there’s a known bug involving Siri initiating playback through Apple TV home-theater audio, or a workaround that preserves the HomePods as default speakers.
I’d rather not factory-reset multiple devices without some evidence that it will help. Any suggestions appreciated!