r/techsupport • • 1h ago

Open | Windows I'm Stumped

• Upvotes

2 days ago my PC started freezing/locking up.

It first happened while playing Aion 2, but has since happened while watching youtube/on the desktop.

The mouse still moves but I cant click anything, cant move windows around and have to force shutdown via the power button/reboot button.

Specs are

9800x3d under 420mm aio

9070xt

64gb 6000mhz ram

1000w platinum psu

Asus strix x870-E motherboard.

I have had this system since March 2025 and have had dno issues up until now.

Cpu has a 200mhz overclock which i have tried removing.

Gpu is stock.

Its not over heating, havent monitored temps but its cool air coming from the aio and case, no error codes are being thrown up, no indicators on the motherboard.

Nothing is jumping out at me in event viewer as unusual.


r/techsupport • • 1h ago

Open | Hardware Microphone static on pc across multiple microphones for years?

• Upvotes

Hi, thank you for taking the time to read my inquiry. For about 5 years I've had this odd issue of constant static at my pc when I speak into a microphone for any platform. I've always just tried to live with it, but other people aren't able to work around it anymore for gaming and zoom meetings. it started with a razor seiren x microphone and I just assumed at the time it was a cheap gaming microphone going out before eventually picking up a Samson G-Track pro. I'm not really sure if the issue went away for a period of time as people would complain about the seiren on and off, but recently both my friends and people I'm regularly in meetings with are starting to repeatedly bring it up. it also occurs on my retired steel series arctis 7 headphones. could it be a mobo problem? I've been building up with the same one for a while. the mobo is a gigabyte b450 ds3h. I've had obscure problems like this before that either just go away or I find a fix on accident, but I'm stumped on this. I remember reading threads back then about some seiren x owners reporting a similar issue at the time and thought it was only that. I've tried different usb ports over time, but there's no difference. I appreciate any advice on this, thank you.


r/techsupport • • 3h ago

Open | Malware Do it still need to be concerned?

3 Upvotes

So at 1 in the morning I git hit by a massive nasty virus attack. 100% Trojans, possibly Spyware but im not sure.

I secured all my accounts, ran a deep scan and bitdefender several times before hard resetting and formatting the pc. Re installing windows and all. I have now changed all passwords and enabled all possible mfa's.

Do it still need to watch out for a possible second attempt or can I go to sleep being secured?


r/techsupport • • 3h ago

Open | Software Windows 11 briefly freezes, mouse and audio stop responding, and Xbox Game Bar repeatedly crashes. Anyone else experiencing this recently?

3 Upvotes

Just a heads-up, this is going to be a fairly long post, but I want to be as detailed and precise as possible about what I've experienced. Hopefully, the extra information will help others recognize similar issues or narrow down what might be causing them.

Hi everyone!

I'm trying to figure out whether I'm experiencing a Windows or Xbox Game Bar issue, a graphics driver problem, or potentially something wrong with my laptop.

I recently purchased a high-end ASUS ROG Strix SCAR 18 gaming laptop, and over the past few days I've experienced a couple of unusual freezes. I've also noticed that Xbox Game Bar has repeatedly been crashing or becoming unresponsive according to Windows Reliability Monitor.

I've searched online and found people describing similar problems, but many discussions are several years old. I'm particularly interested in hearing whether anyone has experienced something similar recently.

My laptop specifications:

  • Model: ASUS ROG Strix SCAR 18 (2026), G835LWG-TQ285W
  • CPU: Intel Core Ultra 9 290HX Plus
  • GPU: NVIDIA GeForce RTX 5080 Laptop GPU, 16 GB GDDR7, up to 175 W
  • RAM: 64 GB DDR5-6400
  • Storage: 2 TB NVMe RAID 0
  • Display: 18-inch 3840 × 2400 Mini LED, 240 Hz
  • Operating system: Windows 11
  • GPU configuration: NVIDIA Advanced Optimus / MUX switch
  • Power: Always plugged in when gaming

Windows, NVIDIA graphics drivers and the laptop BIOS have all been updated recently.

Issue 1: Temporary system freezes

I've experienced two similar incidents over the past few days.

First incident:

I was playing Satisfactory on my laptop's internal display while watching a YouTube stream on an external monitor.

Suddenly, the system appeared to freeze for approximately one second. The audio stopped, and my mouse seemed to become unresponsive before suddenly jumping forward.

Everything returned to normal almost immediately, and I continued using the laptop without further problems.

I checked Windows Reliability Monitor afterward, but the only warning I initially found was an unsuccessful Microsoft GameInput installation with error code 1603. I don't know whether that was related.

Second incident (October 26):

I was watching a YouTube video when the video suddenly froze.

I pressed Space because I initially thought I might have accidentally paused it, but nothing happened. I then tried moving my mouse, but the cursor didn't respond.

A moment later, the system became responsive again. The YouTube video paused, apparently registering my earlier Space keypress, and the mouse cursor suddenly moved.

I immediately opened Windows Reliability Monitor and found a critical event involving Xbox Game Bar at 18:39, which was very close to when the freeze occurred.

The error details were:

  • Application: Xbox Game Bar
  • Problem: Stopped responding and was closed
  • Problem Event Name: MoAppHang
  • Application: GameBar.exe
  • Package: Microsoft.XboxGamingOverlay
  • Application version: 7.326.8061.0
  • Date: October 26, 2026, 18:39

Looking back through Reliability Monitor, I noticed that Game Bar has repeatedly been crashing or hanging over the past several days.

I cannot confirm whether Game Bar is causing the freezes or simply becoming unresponsive because something else is happening.

Issue 2: Cyberpunk 2077 graphical corruption and severe FPS drop

I also experienced a strange graphical problem while playing Cyberpunk 2077 on October 25.

The game was initially running normally at approximately 80–100 FPS.

Suddenly, certain parts of the game's graphics became black, and my FPS dropped dramatically to around 20–25.

The game remained playable, and its underlying logic appeared to continue functioning normally, but everything felt unusually slow, almost worse than the reported 20–25 FPS.

Interestingly, when I alt-tabbed out of Cyberpunk, Windows itself was completely responsive.

I could open my browser, watch YouTube and use the laptop normally without any noticeable performance issues.

However, as soon as I returned to Cyberpunk, the graphical corruption and severe FPS drop were still present.

I eventually closed Cyberpunk and launched it again. Everything immediately returned to normal.

I subsequently played several other games that day without experiencing any problems.

I also noticed a Game Bar crash recorded on the same day, although I haven't established whether it happened at the same time as the Cyberpunk incident.

I'm not necessarily assuming these two problems are related, but I thought it was worth mentioning both.

Additional information

I generally run the laptop in ASUS Armoury Crate's higher-performance modes, which allow increased power consumption and more aggressive fan cooling.

I haven't manually overclocked the CPU or GPU.

The laptop is designed for high-performance gaming, and I haven't experienced any consistent performance issues, unexpected shutdowns or blue screens.

Apart from these incidents, the system has been running extremely well.

What I'm trying to find out

Has anyone else experienced any of the following recently?

  1. Xbox Game Bar repeatedly crashing or hanging in Windows Reliability Monitor, even when you're not actively using its overlay.
  2. Brief system freezes where video and mouse input stop responding, followed by delayed input being registered when the system recovers.
  3. Similar problems on newer ASUS ROG laptops or systems using NVIDIA RTX 50-series GPUs.
  4. Sudden graphical corruption and severe FPS drops in Cyberpunk 2077 that disappear completely after restarting the game.

I'm particularly interested in whether this could be related to a recent Windows update, NVIDIA driver update or Xbox Game Bar update.

I'm planning to investigate Event Viewer and test whether disabling Game Bar makes any difference, but I'd really appreciate hearing whether anyone else has encountered similar symptoms.

Thanks in advance!


r/techsupport • • 7h ago

Open | Hardware PC suddenly crashing, GPU disappearing from PCIe, now failing POST with VGA debug LED. Motherboard, GPU, or PSU?

6 Upvotes

My PC has been working reliably for months, but over the past week it’s developed increasingly serious problems. I’m trying to narrow down the cause before spending money replacing components.
Specs:
CPU: Ryzen 9 3900XT
Motherboard: MSI B550M PRO-VDH WIFI
GPU: Sapphire Pulse RX 9070 (less than a year old)
RAM: 32 GB DDR4
PSU: Cooler Master MWE 750W or 850W
OS: Nobara Linux
BIOS: 2.P1 (July 2026)
Initially, the PC began spontaneously rebooting during boot and gaming. Linux reported fatal AMD machine-check errors:
```MC5_STATUS: 0xbea0000000000108
IPID: 0x000500b000000000
Syndrome: 0x000000004d000000
```
The kernel also reported an uncorrectable error causing an AMD Data Fabric sync flood.
I disabled XMP and ran four passes of Memtest86+ with zero errors, but the crashes continued.
Switching from Nobara kernel 7.2.11 to 7.2.10 initially seemed to fix things. I played Cyberpunk for hours without problems.
However, after approximately 11 hours of uptime, both monitors suddenly lost signal while gaming. Audio continued briefly before stopping, and the system completely froze.
The logs showed:

```
amdgpu: device lost from bus!
SMU: bus error ... response:0xFFFFFFFF
Failed to export SMU metrics table!
```

GPU reset attempts failed. On subsequent boots, AMDGPU also reported SMU/PSP initialization failures.
Now the PC sometimes won’t even POST. The motherboard’s VGA debug LED stays illuminated, and neither monitor receives a signal. No MSI logo or GRUB appears, so this isn’t exclusively a Linux boot issue.

I am at my wits end here and I do not know what to do. Please help.


r/techsupport • • 2h ago

Open | Windows Windows 11 constant disconnect noise when after screen timeout?

2 Upvotes

When my screens turn off after the set time, i hear the USB disconnect sound every 2-3 minutes.

I don't have any peripherals connected other than the monitors, since I use a bluetooth mouse and keyboard.

I tried Nirsoft's USBlogger, and nothing shows up. Nothing shows up on the windows event viewer either.

I also turned off my monitor's auto detect input.

Any ideas why my PC does this?


r/techsupport • • 4h ago

Open | Hardware Secure boot

3 Upvotes
  • Hi everyone, I'm dealing with a very stubborn BIOS/Secure Boot issue and I'm hoping someone might have a workaround that doesn't involve a BIOS flash.

r/techsupport • • 13h ago

Open | Windows New $3,600 PC randomly shuts off when using Adobe programs — getting progressively worse. GPU, RAM or PSU issue?

15 Upvotes

Hey everyone,
Hoping someone here can help me diagnose an ongoing issue with my PC because it’s getting to the point where it’s seriously affecting my work.
I’m a full-time photographer/videographer and primarily use Adobe Premiere Pro, Photoshop and Lightroom.
Earlier this year, I upgraded from a much older PC to a brand new custom built system. I purchased it in March 2026 from a reputable PC builder here in Australia.

PC SPECS:
CPU: AMD Ryzen 7 7800X3D
CPU Cooler: Thermalright 240 ARGB Liquid Cooler
GPU: NVIDIA RTX 5070 12GB
RAM: 32GB DDR5 6000MHz
Motherboard: MSI B650M Gaming WiFi
PSU: 750W Cooler Master ATX 3.1
Storage: 2TB Biwin M350 NVMe SSD
OS: Windows 11 Home
Case: Cataclysm Voyager Black Tower with 6 case fans

Initial Problems
Pretty much ever since I purchased the PC, I’ve experienced occasional crashes, predominantly when using Adobe Premiere Pro.
Initially, the crashes would happen when doing things like:
- Importing or transferring files in and out of Premiere Pro.
- Scrubbing through timelines.
- Working with larger video projects.
- General editing and playback.

When I say crashing, I mean the entire PC instantly shuts off. No blue screen, no error message, no warning. Everything immediately loses power, including the fans and RGB lighting.

I contacted the PC manufacturer, and after some troubleshooting, they remotely disabled the CPU’s integrated graphics.

This actually seemed to improve things significantly. The crashes became much less frequent, although they would still happen occasionally.

For a while, I just dealt with it because it wasn’t happening often enough to seriously interrupt my workflow.

Recent Problems — Much Worse
Over the last month or two, the problem has progressively gotten worse, particularly over the last couple of weeks.
It’s now happening almost daily, sometimes multiple times in a single editing session.
One of the strangest things I’ve noticed is that closing an Adobe application and then reopening it seems to trigger a complete system shutdown.

For example:
- I’ll be working in Premiere Pro.
- I’ll close the application normally.
- I’ll try to reopen Premiere Pro.
- The entire PC instantly switches off.
- I’ll turn the PC back on.
- If I immediately try opening Premiere again, the PC will often shut off again.
- However, if I leave the PC sitting idle for a few minutes after restarting, I can usually open Premiere without it immediately crashing.

This behaviour is extremely consistent.

It’s No Longer Just Premiere Pro
Initially, the problem was almost exclusively happening in Premiere Pro.
However, recently I’ve experienced the same complete shutdowns when:
- Exporting photographs in Adobe Lightroom (regular Lightroom, not Classic).
- Opening Adobe Photoshop.
- Opening or reopening Premiere Pro.
- Editing and scrubbing through timelines.
- I’ve also experienced occasional crashes outside Adobe applications, although I’d estimate that around 95% of them occur while using Adobe software.

Most Recent Incident
Today, I was doing some relatively intensive editing in Premiere Pro when the entire application appeared to freeze.
My screen then went completely black, but interestingly, the PC itself remained powered on.
After a short period, the display returned, but Premiere Pro was no longer functioning properly. I couldn’t get video playback working.
This was different from my usual crashes, where the entire system instantly loses power.
I’ve also experienced instances where the computer completely freezes, including the mouse becoming unresponsive.
During one of these freezes, I held the physical power button to force a shutdown, but it took approximately 35 seconds for the PC to actually turn off.

Troubleshooting So Far
I’ve contacted the PC manufacturer about the issue previously.
They initially disabled integrated graphics, which significantly reduced the frequency of crashes but never completely eliminated them.
We’ve also performed stress testing on the PC, and everything appeared to run normally without crashing.
Unfortunately, I don’t remember exactly which stress-testing software was used.
What confuses me is that the PC can apparently handle stress tests without any problems, yet something as simple as reopening Photoshop or Premiere can cause it to instantly lose power.

My Questions
I’m trying to work out whether this is potentially:
- A faulty or unstable power supply.
- A GPU or graphics driver issue.
- Improperly seated or unstable DDR5 RAM.
- A motherboard issue.
- Something specifically related to Adobe applications and hardware acceleration.

The instant loss of power makes me wonder about the PSU,

The fact that the system often needs to sit idle for a few minutes after restarting before I can successfully launch Adobe applications is also really confusing.

Has anyone experienced anything similar?

Are there any specific diagnostic tests, Windows logs or hardware checks you’d recommend to help narrow down the actual cause?

The PC is still under warranty, but I’d ideally like to identify the issue before having to ship the entire computer interstate for repairs.

Any advice would be massively appreciated. I’m relying on this computer for my full-time work, and the constant crashes are becoming a serious problem.


r/techsupport • • 6m ago

Open | Hardware I can't find a CapCut project after my harddrive crashed even though I saved it to the cloud.

• Upvotes

I saved a CapCut project to the cloud using Auto Sync and then my harddrive died so I got a new one and went back to my CapCut account but my project isn't there even though I saved it to the cloud.


r/techsupport • • 13m ago

Open | Hardware Question hdd 2.5" bitrot

• Upvotes

I connect my 2.5" external HDD to my PC once a year to prevent bit rot (data corruption). Is it important and necessary to run a full surface scan (using some software)—a process that takes several hours? Does a full surface scan re-magnetize the files on the platter and prevent bit rot (corrupt data)?

if external hdd 2.5" copy files for hdd in 2023 for 2026 no execute full surface scan in years develop bitrot?


r/techsupport • • 4h ago

Open | Hardware No display and cannot enter BIOS whenever a SATA data cable is plugged in — B550M K rev. 1.0 / Goodram CX400

2 Upvotes

I’m troubleshooting a friend’s PC and would appreciate a second opinion before returning the motherboard. Whenever the SATA data cable is connected to the motherboard, the PC powers on but gives no display and I cannot enter BIOS. This also happens when a known-good SATA data cable is plugged into the motherboard only, with the other end left completely disconnected.

Hardware

- Motherboard: Gigabyte B550M K rev. 1.0

- BIOS: F7

- CPU: AMD Ryzen 5 5600XT

- RAM: Patriot Viper Elite II, 2 x 8 GB DDR4-3200

- SSD: Goodram CX400 1 TB, 2.5-inch SATA

- GPU: ASRock Radeon RX 9060 XT 16 GB

- PSU: Gigabyte GP-P650SS, 650 W

- Case: Antec AX20

What happened and what I tested

  1. Before the SATA problem, the PC had a separate problem where it powered on but showed no display. We reseated the RAM and GPU and cleared CMOS; after that, the PC started normally and we could enter BIOS.

  2. Only after that earlier problem was fixed did we connect the SATA SSD. From that point on, connecting the SATA data cable to the motherboard made the PC power on with no display every time, and we could not enter BIOS.

  3. SATA power connected by itself did not prevent POST.

  4. Connecting the SATA data cable to the SSD made the PC power on with no display every time.

  5. The SSD was taken to a shop. They formatted it and confirmed that the SSD worked there. The old SATA data cable also worked there.

  6. I replaced the data cable with a new cable known to work. The PC still powered on with no display every time.

  7. I tried all four motherboard SATA ports. The result was the same on each one.

  8. I tried different SATA power connectors/cables from the PSU. The result was the same.

  9. BIOS settings checked: SATA mode is AHCI and Chipset SATA Port Enable is Enabled. The ports show “Not Installed” when no drive is connected.

  10. I tested one RAM stick at a time in the A2 slot, using both sticks.

  11. I reseated the GPU.

  12. The most revealing test: with the SSD disconnected at the far end, I plugged the new known-good SATA cable into a motherboard SATA port only. The PC still powered on with no display, and I could not enter BIOS. With no SATA cable inserted, it started normally.

Current question

So my question is, what else could I test before RMA-ing the motherboard? I don’t have another motherboard to test. I was thinking of taking it to a repair shop so they can perhaps swap the motherboard.


r/techsupport • • 18m ago

Open | Windows Internet loosing connection a few seconds after startup, on cable.

• Upvotes

I don't own a wifi card.

* The cable is well connected.

* both light on.

* I've restarted the computer a couple times and I've been having this issue for a few days.

* It's a recent windows install, all drivers are updated

* It works normally on my other OS.

Please help


r/techsupport • • 18m ago

Open | Hardware CPU and GPU overheating

• Upvotes

My pc was working great until today. I turned it on and the fans started working really loud but I thought it would stop in a moment. It didn’t so I checked armoury crate and it showed GPU temp at 100°C and then like a minute later the pc turned off. I turned it on again and the “CPU over temperature error” appeared on the screen. Idk what’s happening so please help. I did a motherboard and something related to fans update like 2 days ago so I was thinking something went wrong but maybe it’s a cooling problem?


r/techsupport • • 24m ago

Open | Mac MacBook trackpad

• Upvotes

Hi everyone! I thought I’d come on here to ask about a problem I’ve been having on and off with my MacBook.. the trackpad keeps glitching and clicking things really fast 😭😭 it sounds ridiculous !! I filmed a video of it glitching I’ll have to put it in the comments.. no! I’m not clicking it I’m just resting my finger on it. You can hear it clicking but I promise I’m not!! I’m also not using an Auto clicker! Hopefully someone tells me what I need to do! Video should be in the comments!


r/techsupport • • 26m ago

Open | Software PC issues with bluetooth audio

• Upvotes

So as my post states I've been having bluetooth audio issues for a while now. That seem to come and go at random. The steps I have taken are, fresh install of windows 11, windows 11 repair install, fresh driver for the gpu, I did notice that during the reinstall I had to redownload wifi and bluetooth drivers which I got directly from the mobo's support page and ran the asus-setup exe in both. Those instantly popped up after doing so. Now as for the headphones, Im using my sony 1000xm3's and I have disabled the mic on them as some games like helldivers 2 will activate and then the audio quality tanks when it switched to "headset/telephone mode". I then checked the headphones with other devices like my steam deck and phone and don't have the crackle on either. Does anyone have any suggestions I could try? Even connected a bluetooth speaker to my pc and it doesn't suffer from the audio crackle so I think its how the pc is reading the headphones maybe like a communication device when I don't need it do that.

PC Specs:
Ryzen 5 9600x
Asus Tuf x670e wifi
9070XT
32GB ddr5 corsair ram for amd


r/techsupport • • 32m ago

Solved DOXXING IN ROBLOX(sfoth)

• Upvotes

I want to share an experience I had a while ago on Roblox and hopefully get some insight into how certain things are technically possible, or if I might be misunderstanding what happened.

To be completely honest, this started because I was being quite toxic in the game. I was roleplaying as different historical and fictional characters, spam-killing players in Sword Fights on the Heights, repeating chats, and using provocative in-game dialogue (like telling players I was sending them to heaven or calling them demonic creatures). I even got banned once for my roleplay.

Eventually, the players in the server got tired of me. Some of them started making comments about my real life—things they shouldn't have known.

For example, a player once told me to "go downstairs to eat breakfast" at the exact moment my mom had asked me to come down, while I was actually sitting on the stairs. On other occasions, people in the server seemed to imply they knew what content I was watching on my device or what I was doing in my private time.

I've asked different AI tools about this. Some suggested it was just "cold guessing" (coincidence), while others mentioned concepts like "script kiddies" or exploiters using malicious software.

I am trying to understand how this works. Is it actually possible for a regular Roblox player or exploiter to:

  • Access your local network or device to see what you are doing?
  • Track your real-time physical actions or environment?
  • Gather private information through third-party forums or tools based on an in-game interaction?

Or is it more likely a mix of social engineering, extreme coincidences, or potentially someone I might have known in real life during high school who happened to be in the server?


r/techsupport • • 4h ago

Open | Software Monitors blacking out occasionally when a TV is connected but off.

2 Upvotes

I have a Windows 11 PC hooked up to two monitors and a TV, all directly wired through Displayport or HDMI. The two monitors are my normal use PC setup, the TV I want to leave plugged in but off so that when I use it to watch shows I can just turn it on and run everything through the PC.

My issue is that every so often while the TV is off, the two monitors will behave as if another monitor was just disconnected/plugged in. The windows briefly resize, then black out for a moment, then returns to normal. It never does this if the TV is on, it never does this if the TV is disconnected.

I have tried configuring the TV to extend the desktop, I have tried mirroring either the primary or secondary display, I have also turned off the Windows setting to minimize windows when a monitor is disconnected. Nothing I have been able to think of changes the behavior.

GPU is a 4080, monitors are ASUS ROG XG32UCWG 32 Inch 4K, ASUS ROG XG27AQDMGR 27 Inch 1440p. TV is a TCL QM7k.

Appreciate any ideas.


r/techsupport • • 45m ago

Open | Windows Random stuff keeps happening when pressing the windows key

• Upvotes

My pc works fine but when I press the windows key it acts up. The on screen keyboard keeps popping up and closing repeatedly and if I got to the settings it's pressing random stuff in the settings by itself. I even have to turn the pc off by pressing the button on the case because of this. Have I been hacked or is there a fix to this?


r/techsupport • • 52m ago

Open | Hardware Laptop Display no backlight anymore

• Upvotes

Hey,

my laptop fan was quite loud so i decided to open it up and clean the fans. While doing this, I had to unplug the eDP cable.

After cleaning and putting everything back in its place, the display doesnt seem to have backlight anymore. I can shine a flashlight on it and see what's supposed to be there.

The Laptop is a 5 year old ASUS TUF FA506IU-HN304.

I have tried reseating the eDP cable multiple times but that didn't seem to help, i could not see a blown fuse near the connector though either.

Here are a few pictures and I hope one of you could help me trying to figure out what to do next

https://imgur.com/a/iBp7nau

Thanks already for any help!


r/techsupport • • 53m ago

Open | Hardware Hypothetical Question For Class: Worth buying Laptop case that can charge your laptop?

• Upvotes

For my class our group came up with an idea for a laptop case that can charge your laptop. Think of it as a portable charger, but it’s still a case, so it still offers some protection while also being able to charge. Now this is only hypothetical and difficult to make, but my only question is, IF it was a real possibility, where it was safe, effective and affordable would it be worth buying in your opinion.


r/techsupport • • 55m ago

Open | Windows Pc wakes itself up after going to sleep

• Upvotes

Hey everyone,
My PC randomly wakes up from sleep mode a few minutes after I put it down. I've completely hit a wall trying to fix it.
When it happens, running powercfg /lastwake returns Wake History Count - 1, Wake Source Count - 0. It shows absolutely nothing anymore—just a completely blank footprint.
My Setup:
Motherboard: ASRock B850 LiveMixer WiFi
Direct to Motherboard: Razer BlackWidow V3 Pro keyboard, XLR Audio Mixer
On a USB Switcher: Razer Basilisk V2 mouse, USB Headset
front panel: powered USB hub with on off button(it’s off)
Everything I have already disabled:
Peripherals: Disabled wake permissions for my DisplayPad in Device Manager. Before anyone says anything mouse and keyboard have been tried and it didn’t fix anything so I enabled them again bc I want to have them to wake up pc . Generic USB hub checkboxes are greyed out ("stone").
Network: Disabled "Wake on Pattern Match" and completely unchecked "Allow this device to wake" on my Realtek 2.5GbE network adapter.
Windows Settings: Turned off Scheduled Maintenance wake timers.

Could this be a hardware grounding issue with my XLR mixer/front hub, or a hidden Windows Update task bypassing my settings? Any advice appreciated!


r/techsupport • • 1h ago

Open | Networking Internet Connection Support

• Upvotes

How to solve "Your connection was interrupted" on my PC even with strong wifi connection.

Device: HP

Core i3

I can't set up Microsoft store


r/techsupport • • 1h ago

Open | Windows I want to play COD :(

• Upvotes

I booted up COD and it said I must have secure boot enabled so i went to my BIOS and it says it is but then when i run msinfo it says it isnt enabled so then i went back to BIOS after a quick chat with claude and it said i have to change OS type (I have ASUS Motherboard) from other OS to windows 11 UEFI or wtv so i did but then when i saved changes it game me a Secure Boot Violation red screen and i tried restarting my PC same issue my pc will only boot to windows when OS type is set to other OS ive tried resetting those Key things and restoring them it didnt work plz help!


r/techsupport • • 1h ago

Open | Windows (Xbox Series X) Microsoft store stuck downloading for 24+ hours

• Upvotes

I turned my Xbox Series X on the other day and saw that the Microsoft Store was installing. I wasn't downloading any games at the time and I let it go in the background while I played. Through that entire time, it has said it's installing at 0% progress. It will not allow me to pause or cancel the download, it will not resolve itself after restarting my Xbox, and I even left my Xbox on to let it sit overnight and still nothing. I even added a game to the download queue. Any help?


r/techsupport • • 1h ago

Open | Software HP laptop won't boot anymore, possibly a failing SSD?

• Upvotes

Hey, my HP laptop suddenly stopped booting Windows after it froze while I was playing Minecraft.

It shows "UNMOUNTABLE_BOOT_VOLUME (0xED)". I've tried Startup Repair twice, but it didn't work, and there were no restore points available.

I booted into SystemRescue using a USB to see what was going on. My 1 TB NVMe SSD is detected, but the main Windows partition shows up as RAW in Windows Recovery. When I tried mounting it read-only in Linux, it failed with a superblock error.

The Linux logs also show errors like "Unrecovered Read Error", "critical medium error", and "Buffer I/O error" for the SSD.

I'm not sure if my SSD is dying or if Windows/filesystem corruption is causing this. I haven't tried repairing or formatting the drive.

Honestly, I just want to get my laptop working again. I don't really care about recovering my Minecraft world anymore, and I'm okay with reinstalling Windows if needed.

Should I run HP's SSD diagnostic test first? And if the SSD is faulty, would replacing it with a new NVMe SSD likely fix the problem?

Any advice would be appreciated.